Für dieses Datum sind keine Reservierungen möglich.
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We always try our upmost to fullfill any wishes you may have but please understand it might not always be possible.
RESERVATION POLICY – À LA CARTE
Dress Code (from 17:00)
From 17:00 onwards, we do not accept guests wearing ski clothing or ski boots. We take pride in offering an elegant and historic ambience; therefore, disruptive or inappropriate behaviour will not be tolerated. In the event of non-compliance, we reserve the right to ask guests to leave the restaurant, and the no-show fee will be charged.
Arrival Time
If you are running late or need to cancel, please notify us in advance. We will hold your table for up to 15 minutes after the reserved time.
Reservations up to 15 people – Cancellation, Changes & No-Show Fee
In the event of a no-show or a cancellation within 24 hours of your reservation, your credit card will be charged EUR 40.00 per person. Cancellations must be made online or submitted in written form by email.
If the number of guests changes, please notify us at least 24 hours in advance. We reserve the right to charge a cancellation fee of EUR 40.00 per person for any reduction in the number of guests.
Reservations for 16 people or more – Pre-Orders, Cancellation, Changes & No-Show Fee
A pre-order at least 48 hours in advance is required. À-la-carte pre-orders are available for groups of up to 30 people.
In the event of a no-show or a cancellation within 48 hours of your reservation, your credit card will be charged EUR 40.00 per person. Cancellations must be made online or submitted in written form by email.
If the number of guests changes, please notify us at least 48 hours in advance. We reserve the right to charge a cancellation fee of EUR 40.00 per person for any reduction in the number of guests.
Allergies & Dietary Requirements
Please inform us of any intolerances, allergies, or special dietary needs — including vegetarian or vegan — in advance of your reservation, so we can prepare accordingly.
Dogs
Dogs are only permitted in our restaurant with prior consent.
Disagreement with the Policy
If you do not agree with our reservation policy, please contact us as soon as possible at anfrage@museum-restaurant.at
RESERVATION POLICY – GROUP MENU
Dress Code (from 17:00)
From 18:00 onwards, we do not accept guests wearing ski clothing or ski boots. We aim to provide an elegant and historic atmosphere and therefore do not tolerate disruptive or inappropriate behaviour in the evening. In the event of non-compliance, we reserve the right to ask guests to leave the restaurant, and the no-show fee will be charged.
Arrival Time
Please inform us of any delay or cancellation in advance. We will hold your table for up to 20 minutes after the reservation time.
Deposit Policy
For group menus, we require a deposit of EUR 50.00 per person.
The deposit is fully refundable up to 10 days before your reservation date.
All changes or cancellations must be submitted in writing.
Cancellation Policy & No-Show Fee
If you cancel within 10 days of your reservation or in the event of a no-show, the deposit of EUR 50.00 per person is non-refundable. Cancellations must be made online or submitted in written form by email.
Allergies & Dietary Requirements
Please inform us of any intolerances, allergies, or special dietary needs — including vegetarian or vegan — at least 10 days before your reservation, so we can prepare accordingly.
Changes in Group Size
Changes to the number of guests must be communicated at least 10 days in advance.
For later reductions in group size, we reserve the right to retain the deposit as a cancellation fee of EUR 50.00 per person. All changes must be made in writing.
Dogs
Dogs are only permitted in our restaurant with prior consent.
The labelling of the 14 main allergens is carried out in accordance with the EU Food Information Regulation 1169/2011. Please note that additional substances may also cause allergies or intolerances.
Despite careful preparation, dishes may contain traces of other ingredients used in our kitchen. Complete avoidance of cross-contamination cannot be guaranteed.
Please inform us of any allergies in advance. We will do our best to offer suitable options; however, absolute allergen-free conditions cannot be guaranteed, despite our utmost care.
PRIVACY NOTICE
Personal data is collected solely for the purpose of processing your reservation. Your data will not be sold or passed on to third parties. We only share personal data with authorities or governmental institutions if legally required (e.g., by court order).
Responsible Party, Right to Revoke & Right to Information
All personal data provided for reservations is processed by Museum Restaurant in accordance with data protection laws. Your information remains stored in our system after your booking for internal purposes only.
You have the right, at any time and free of charge, to request information about the personal data we store, as well as to update or delete your data once your reservation is complete.
We take all reasonable measures to protect your data from accidental or unlawful destruction, loss, manipulation, or unauthorized access. Our security procedures are regularly reviewed and updated.
Please note that no data transmission over the Internet can be guaranteed to be 100% secure. Any data shared is therefore transmitted at your own risk.
